Target users: Public Transport Operators
Public transport operators are the stakeholders that directly interact with the end users. Depending on the function of the operator the service delivery and quality can be greatly enhanced to the end-user. Public transport operators are also more flexible in including various stakeholders in service delivery, thus enabling a greater integration among mobility modes. Innovative options directly focused at the end-user e.g, smartphone apps, electronic ticketing and scheduling, can be developed with support of the operators.
Public transport operators usually seek examples from their peers in other cities on the good practices in increasing ridership with synergies with other mobility options. They are interested in the various charging options available for their fleet. Technology solutions that are cost-effective and those that aim at maintaining and/or increasing the ridership are often sought by transport operators.
Below you will find a selection of relevant tools related to the thematic area.
Business models and operations
Factsheet: Public Participation in Urban Transport
Factsheet: Electric and Hybrid Public Transport
Factsheet: Prices, taxes and subsidies
Factsheet: Parking Management
Factsheet: Access Restriction