Interview with Karen van der Linde and Dominik Radzuweit
​from the SOLUTIONSplus city partner Hamburger Hochbahn AG   

Short introduction to our colleagues and the partner Hamburger Hochbahn
Karen and Dominik are working as business development managers in the department of innovation and change at Hamburger Hochbahn AG. They are focused on new mobility solutions to foster public transport and customer experiences.
Hamburger Hochbahn AG (HOCHBAHN) is one of the leading public transport companies in Germany and the biggest operator in Hamburg. On four metro lines, over 100 bus lines and seven ferry lines over, HOCHBAHN convey over 1.2 million passengers a day (pre-corona level). HOCHBAHN is far more than a transportation company: despite the long history, HOCHBAHN understand herself particularly as a future mover and develop solutions that bring the city of Hamburg forward, not only today but also for tomorrow. 
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Can you tell us a bit more about the e-scooter initiative in the framework of the SOLUTIONSplus project? (Hochbahn & Tier)
​Within the SOLUTIONSplus framework we provide and implement an e-scooter-sharing-service for last mile connectivity, especially in two outskirt areas (Hamburg-Lokstedt and Hamburg-Langenhorn). In Hamburg, the available e-Scooter services are focused on the extended inner-city area. We would like to broaden this mobility service in the outskirt areas to evaluate the potential of e-scooter as a feeder traffic to public transport. The objectives of the demonstration action are to increase the attractiveness of public transport and to drive a stronger integration of e-scooters with the public transport system. Furthermore, the integration of e-scooter sharing with the public transport system can create an alternative to private car use for the first- and last mile mobility.
How are we doing that? We have set up physical parking zones at 4 of our metro stations (U Hagenbecks Tierpark, U Hagendeel, U Langenhorn Nord, U Kiwittsmoor). There, the passenger has the opportunity to park the e-scooter in an orderly manner in the parking zone. For each correct parking of the scooter in the parking zone, the passenger receives 5 bonus minutes. This e-scooter-project is planned for 12 months.
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What are the main challenges concerning mobility in Hamburg that the service/demo addresses? (Hochbahn & Tier)
In Hamburg we do have a variety of mobility services and passengers have various possibilities to move around the city. Intermodal travel chains gain in importance and thereby an integrated offer of all services available is crucial for customer experiences. The classical public transportation modes (metro and busses) need to merge with new mobility services. HOCHBAHN therefore is developing an integrated app to combine all mobility offers in the city. The integration of the e-scooter provider TIER is part of the project scope within SOLUTIONSplus. Moreover, we can see that the complementary mobility providers focusing their business area on the inner-city area. With our project we want to enable people living in the outskirt areas to use the e-scooter service for first-/ last mile connectivity and thereby improve accessibility to public transport stations. 

Karen van der Linde (HOCHBAHN), Ioana Freise (TIER), Anjes Tjarks (Transport Senator, Hamburg), Dominik Radzuweit (HOCHBAHN), Ludwig Buhr (TIER)

How does your participation in SOLUTIONSplus help achieving your city’s sustainability goals? (Hochbahn) 
The transformation of the mobility system is high on the political agenda in Hamburg. In order to achieve Hamburg's ambitious climate protection goals and advance the mobility transition, we need the best possible mobility mix in the city. These mobility services must be available for the greatest possible number of citizens in the city and the outskirt area. The demo project will help to test under which conditions last mile mobility solutions like e-scooters can work out in the outskirt and thereby also enable the city to gain more experiences with this kind of vehicle and drive technology.